A message from Heather Hoshii, Division Manager for the City of San Jose:
I hope everyone is staying safe and healthy. I wanted to provide a brief update on the DOT Parking operations in response to the Shelter in Place order. In addition to previously reported suspension of parking citations, vehicle abatement, and processing of parking tickets (see notice below), the City has implemented free parking at on-street meters, and within the City’s downtown surface lots and garages (except City Hall and the City Hall Employee Garages, which remain closed to the public).
On-street meters will begin to display that payment is not necessary and a reminder to obey posted time limits. Access gates at the entry and exit of the garages will be lifted. Our parking operator will maintain a limited level of on-site management and maintenance/janitorial staff, and our security vendor will continue 24/7 vehicle patrols through the garages/lots.
- Department of Transportation Parking Compliance: Parking citations, vehicle abatement, and the processing of parking tickets and fees have been suspended. Parking officers will not be ticketing for parking violations, or towing abandoned or illegally stored vehicles on city streets. Vehicles parked in an unsafe manner will be referred to the San José Police Department. Citation payment and adjudication (contesting a ticket) deadlines are also suspended for thirty days, through April 16, 2020. Payments and adjudication requests for previously issued citations can still be completed online, at www.pticket.com/sanjose. Downtown parking garages will continue to operate, with limited staffing, allowing the public access to essential services, such as restaurants with take-out options.