Garage Equipment Upgrades

PARKING ACCESS & REVENUE CONTROL SYSTEMS

The City’s Parking Access and Revenue Control System (PARCS) upgrade project replaces aging parking equipment in eight city-owned facilities with modern technology. PARCS is a combination of equipment and software that runs a parking facility, such as ticket machines, gate arms, payment machines and camera systems. The new system will be a significant operational upgrade from the existing 10-plus-year-old equipment. New software and hardware will:

• Improve operations and customer service
• Make parking easier and more efficient for customers
• Reduce fraud and handle cases of missing or lost tickets using license-plate-recognition technology
• Improve auditing and credit card security to protect customers
• Enable real-time data collection and analytics
• Provide 24/7 Customer Service Command Center with live video and audio feeds

PARCS INSTALLATION LOCATIONS

Eight city-owned facilities will benefit from the PARCS upgrade.